Issue #1: Start off Right

This month's e-ditorials:

Build a Successful Web Site: Look forward, look out and look back : Managing a website is a task with many responsibilities. There are three essential steps to follow for your site to be its very best. Learn more...

The September 11th Effect on Internet Business Objectives: For many of us, the September 11th attacks brough business activity to a halt. When our nation was under attack, the Internet may have slowed but it was steady and it was an important form of communication for many of us. Here's how...

BUZZ Bytes

2001 Holiday Shopping Sets Best Year for Higher Overall Customer Satisfaction 86% of online shoppers surveyed cited that they were satisfied with their experience. 24 percent said that they had a better experience shopping on the Web this season compared to last year. (Harris Interactive) Online Spending Reaches $13.8 Billion For 2001 Holiday Season. Online spending in December 2001 increased 41 percent as compared to November 2001. (Goldman Sachs, Harris Interactive and Nielsen//NetRatings) “Online holiday spending continued its growth, despite pressures from the slowing U.S. economy.” said Lori Iventosch-James, director of ecommerce research at Harris Interactive. Americans spent $2.6 billion online during the first week of December 2001. They spent $1.4 billion during an average week in November. (Harris Interactive)